DGCA: IndiGo Refunds for Dec 3-5 Cancellations Fully Processed
Aviation
C
CNBC TV18•16-01-2026, 14:59
DGCA: IndiGo Refunds for Dec 3-5 Cancellations Fully Processed
- •DGCA confirmed all refunds for IndiGo flights cancelled between December 3-5, 2025, have been fully processed to the original payment source.
- •The aviation regulator engaged with IndiGo on refunds and compensation for passengers affected by operational disruptions.
- •Passengers whose flights were cancelled within 24 hours of departure can claim compensation under Civil Aviation Requirement (CAR) Section 3, Series M, Part IV via IndiGo's website.
- •IndiGo introduced a "Gesture of Care" (GoC) offering two travel vouchers worth ₹5,000 each (₹10,000 total) for cancellations/delays over three hours during Dec 3-5, 2025.
- •The disruptions stemmed from a pilot shortage due to new Flight Duty Time Limitations (FDTL) norms implemented on November 1, 2025, leading to over 3,500 cancellations.
Why It Matters: DGCA confirms full refunds for IndiGo's Dec 3-5 cancellations; IndiGo offers additional travel vouchers.
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