Citizens’ GCC and Infosys Collaborate in Bengaluru on Agentic AI Solutions
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Citizens, Infosys Partner in Bengaluru for Agentic AI Solutions
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Moneycontrol•17-03-2026, 16:26
Citizens, Infosys Partner in Bengaluru for Agentic AI Solutions
•US lender Citizens Financial Group and Infosys are establishing an AI-first Global Capability Centre (GCC) in Bengaluru.
•The hub will design, build, and deploy artificial intelligence (AI) and agentic AI solutions, working closely with Citizens’ Enterprise Technology and Security (ETS) organisation.
•Michael Ruttledge, CIO at Citizens, stated the Bengaluru centre will directly develop AI capabilities, not just support US teams.
•The centre will support the full lifecycle of technology delivery, including solution design, build, testing, deployment, and ongoing operations within enterprise guardrails.
•Infosys will leverage its Topaz platform to support agent-ready capabilities, reflecting a broader trend of global banks scaling AI through India-based tech centres.