Diner Wins Rs 3,000 Compensation After Restaurant Denies Free Water, Forces Bottled Purchase
Business
M
Moneycontrol•23-01-2026, 16:50
Diner Wins Rs 3,000 Compensation After Restaurant Denies Free Water, Forces Bottled Purchase
- •A diner in Faridabad, Akash Sharma, was denied complimentary drinking water at M/s Garden Grills 2.0 and forced to buy bottled water for Rs 40.
- •Sharma filed a complaint with the District Consumer Disputes Redressal Commission, Faridabad, citing unfair trade practices and deficiency of service.
- •Indian law and FSSAI guidelines mandate restaurants to provide clean and free drinking water to customers upon request.
- •The Commission ruled in Sharma's favor, ordering the restaurant to refund Rs 40 and pay Rs 3,000 for mental harassment.
- •This ruling reinforces consumer rights, encouraging restaurants to offer free water to avoid disputes and reputational damage.
Why It Matters: Restaurants must provide free drinking water; denying it can lead to compensation for consumers.
✦
More like this
Loading more articles...
