RBI's New Integrated Ombudsman Scheme 2026: Easier Bank Complaint Resolution from July 1
Latest
N
News18•19-01-2026, 05:51
RBI's New Integrated Ombudsman Scheme 2026: Easier Bank Complaint Resolution from July 1
- •RBI to implement the Integrated Ombudsman Scheme 2026 from July 1, replacing the 2021 scheme.
- •The scheme aims to provide quick and fair resolution for customer complaints against banks, NBFCs, and digital wallets.
- •Customers can receive compensation of up to 30 lakh rupees for financial losses and up to 3 lakh rupees for mental distress.
- •It covers commercial banks, regional rural banks, co-operative banks, eligible NBFCs, and prepaid payment issuers.
- •Complaints can be filed online via the CMS Portal, email (crpc@rbi.org.in), or post to CRPC, Chandigarh, after initial complaint to the institution.
Why It Matters: RBI's new Integrated Ombudsman Scheme 2026 simplifies bank complaint resolution, offering up to 30 lakh compensation.
✦
More like this
Loading more articles...
