Urban Company's InstaHelp Losses Widen to Rs 61 Crore in Q3 Despite Revenue Jump
Business
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Moneycontrol•24-01-2026, 10:16
Urban Company's InstaHelp Losses Widen to Rs 61 Crore in Q3 Despite Revenue Jump
- •Urban Company's InstaHelp, a quick-help services vertical, reported an adjusted EBITDA loss of Rs 61 crore in Q3 FY26, up from Rs 44 crore in Q2 FY26.
- •Revenue from operations for InstaHelp increased to Rs 6.8 crore, with net transaction value (NTV) rising to Rs 28 crore in Q3 FY26.
- •The company is heavily investing in InstaHelp to build scale in the 15-minute, on-demand home services market amidst rising competition.
- •InstaHelp's widening losses are now the primary reason Urban Company's consolidated business has slipped back into losses after achieving adjusted EBITDA breakeven in FY25.
- •Urban Company expects the consolidated business to return to adjusted EBITDA breakeven by Q3 FY28 and aims for a consolidated adjusted EBITDA of ~Rs 1,000 crore by FY31.
Why It Matters: Urban Company's InstaHelp is rapidly scaling but at a significant cost, impacting overall profitability.
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