Rajasthan's New Order: Direct Officer Communication for Unstuck Complaints

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Rajasthan: Senior IAS Officers to Directly Address Public Complaints via 181 Call Center

Rajasthan: Senior IAS Officers to Directly Address Public Complaints via 181 Call Center

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News18•20-02-2026, 22:45

Rajasthan: Senior IAS Officers to Directly Address Public Complaints via 181 Call Center

•Rajasthan government launches major administrative step for swift resolution of public complaints.
•Senior IAS officers will directly connect with the 181 call center to hear and resolve issues.
•Chief Secretary V. Srinivas issued orders; 35 senior officers assigned to resolve complaints.
•Each officer to personally listen to at least 10 complaint calls daily and monitor their resolution.
•Special campaign runs from March 4 to May 28, aiming to increase transparency and accountability.

Read Full Article on News18 in Hindi

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