Pune Student Demands OTP for Zomato Deliveries After Missing Order Goes Viral
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Moneycontrol•27-01-2026, 18:35
Pune Student Demands OTP for Zomato Deliveries After Missing Order Goes Viral
- •A Pune engineering student, Rushikesh Sapkal, initiated a viral X post after her Zomato order went missing, sparking a debate on delivery verification.
- •Sapkal's order was marked 'delivered' without her receiving it; the delivery partner claimed he gave it to 'a boy standing in the colony' who recited the order ID.
- •Zomato refunded the amount but issued a warning, which Sapkal deemed 'unfair' as she was not at fault.
- •Sapkal suggests OTP verification could prevent such incidents, leading her to delete the Zomato app.
- •Netizens shared similar experiences with Zomato, Blinkit, and Swiggy, supporting the call for OTP-based delivery verification.
Why It Matters: A Pune student's missing Zomato order highlights the urgent need for OTP-based delivery verification.
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