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IndiGo Compensates 3.64 Lakh Passengers with ₹163.92 Crore in Flight Cancellation Coupons
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IndiGo pays ₹163.92 Cr in coupons to 3.64 lakh passengers for flight cancellations
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CNBC TV18
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16-03-2026, 15:22
IndiGo pays ₹163.92 Cr in coupons to 3.64 lakh passengers for flight cancellations
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IndiGo provided ₹163.92 crore in travel coupons to 3.64 lakh passengers affected by early December flight cancellations.
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Civil Aviation Minister K Rammohan Naidu informed the Rajya Sabha about the compensation and government's measures.
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Cancellations were due to a pilot shortage after Flight Duty Time Limitations (FDTL) expired, blamed on IndiGo's inadequate planning.
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Government is taking steps to prevent recurrence, including continuous engagement with IndiGo and suggesting more pilot employment.
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IndiGo has hired over 246 pilots in three months and brought in 10% of operations to address the issue.
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