Gig Worker Strike Exposes Cracks in India's 10-Minute Delivery Model
Business
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CNBC TV18•02-01-2026, 19:15
Gig Worker Strike Exposes Cracks in India's 10-Minute Delivery Model
- •New Year's Eve saw a nationwide flash strike by gig workers protesting against India's quick commerce and food delivery platforms.
- •Unions demanded fair pay, minimum wage, and better working conditions, alleging platforms suppressed dissent and used incentives/police.
- •Zomato founder Deepinder Goyal claimed record orders, dismissing protesters as "miscreants," while unions reported 2.1 lakh workers participated, causing delays.
- •Workers face mental/physical stress, penalties, and accidents due to the 10-minute delivery push, with wages not keeping pace with inflation.
- •Experts call for a minimum wage framework and social security, as current draft rules propose limited benefits for gig workers.
Why It Matters: NYE gig worker strike highlights deep-seated issues in India's fast-growing 10-minute delivery economy.
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