Gig Economy's Hidden Race: 10-Minute Delivery Tag Gone, But Rider Struggles Continue
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News18•18-01-2026, 09:18
Gig Economy's Hidden Race: 10-Minute Delivery Tag Gone, But Rider Struggles Continue
- •Despite the removal of the '10-minute delivery' tag, gig workers like Sumit still face immense pressure due to company algorithms and performance metrics.
- •Riders earn an average of ₹14 per order, requiring 30-35 deliveries daily (10-12 hours) to achieve a respectable monthly income in expensive cities.
- •Customer expectations for superfast delivery persist, leading to anger and order rejections if delays occur, impacting riders' earnings.
- •Fear of ID blocking for rejecting orders, even in emergencies, and penalties for delays force riders to take risks like traffic violations.
- •Riders carry heavy loads (25-30 kg) and face discrimination in apartment complexes, often forced to use service lifts or stairs, leading to health issues.
Why It Matters: The '10-minute delivery' tag is gone, but gig workers still race against time, facing low pay, risks, and poor conditions.
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